Solution
Sub communication attached to the work — not lost in SMS.
Keep subcontractor messages and actions tied to job, task, and record context, with language support field teams need.
The problem
Subs won't install another app. Instructions and “done” claims vanish in personal text threads. Office can't prove what was asked.
Our approach
Scoped web links and message threads stay attached to the record. English + Spanish for MVP, language-agnostic schema for more later. No forced sub accounts for basic complete/view flows.
Outcomes
- Context-linked threads
- Low-friction sub actions
- EN + ES field reality
- Discoverable by project and task